SALUS Wellness

1. Definitions

Account - A unique account created for you to access the Service.

Personal Data - Any information relating to an identified or identifiable individual. Examples include your name, email address, phone number and billing details

Content - Text, images or other information that may be uploaded, posted or transmitted through the Service.

Usage Data - Information collected automatically when you use the Service, such as your device’s Internet Protocol (IP) address, browser type, pages visited and the time spent on those pages.

Service Provider - A third-party company or individual that processes data on our behalf, such as payment processors and analytics providers.

2. Information We Collect

Personal Data

We may collect the following categories of Personal Data:

Contact Information - Name, email address, phone number and mailing address.
Account Information - Username, password and authentication information.
Health-Related Information - Basic information that you choose to share regarding injuries or health conditions, which may be necessary for Trainers to deliver services.
Payment Information - Billing address and limited payment card information collected through Stripe when you make payments via the Service. Payment details are processed by Stripe and not stored by SALUS.
Usage Data - IP address, browser type, device type and the pages or features of the Service you interact with.

We collect Personal Data that you provide directly when you create or modify an Account, schedule appointments, send messages or enter payment information. We also collect Personal Data automatically through cookies and similar technologies when you use the Service.

Cookies and Tracking Technologies

We use cookies, web beacons and similar tracking technologies to monitor the activity on our Service and store certain information. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stay on your device until they expire or you delete them). Cookies help us authenticate users, remember preferences and analyze how the Service is used. You can control cookies through your browser settings; however, disabling cookies may limit certain features of the Service.

3. How We Use Your Information

We use Personal Data for the following purposes:

To provide and maintain the Service – Including creating Accounts, scheduling sessions, facilitating messaging between Trainers and Clients and processing payments through Stripe.
To manage your Account – To authenticate you and provide access to different features of the Service.
To perform our contractual obligations – Including fulfilling transactions for products or services purchased via the Service.
To communicate with you – To send confirmations, reminders, support messages and administrative announcements.
To provide marketing – To send you news, special offers or updates about our products and services that may be similar to those you have already purchased or inquired about, unless you opt out.
To improve our Service – To analyze usage trends and evaluate and improve our offerings, marketing and user experience.
For legal and security purposes – To comply with legal obligations, protect our rights or the rights of others, and prevent fraud or abuse of the Service.

4. Legal Basis for Processing (European Economic Area)

If you are located in the European Economic Area (EEA), we rely on one or more of the following legal grounds to process your Personal Data: (1) performance of a contract; (2) your consent; (3) compliance with a legal obligation; and (4) our legitimate interests, such as improving and securing the Service.

5. Sharing Your Information

With Service Providers – We share information with third parties that assist us in operating the Service,such as payment processors (Stripe),hosting providers and analytics services.
With Trainers or Clients – Information necessary to manage appointments,billing and communication between Trainers and Clients.
For legal reasons – We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business transfers – In connection with a merger,acquisition or sale of all or a portion of our assets,Personal Data may be transferred as part of the business transfer.
With consent – We may share information with your consent for other purposes not listed here.

6. Data Retention

We retain Personal Data for as long as necessary to provide the Service and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. We may retain information after you have closed your Account if retention is reasonably necessary to comply with legal obligations, resolve disputes or enforce our agreements.

8. Security

We implement reasonable administrative, technical and physical safeguards designed to protect Personal Data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If you become aware that a child has provided us with Personal Data, please contact us so that we can delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. If we make significant changes, we may provide additional notice via email or through the Service. Changes become effective when posted. Continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.